Support

Get help when you need it

Documentation

Start with our comprehensive documentation:

API Documentation - Complete reference for our API
Developer Guides - Step-by-step tutorials
Code Examples - Ready-to-use examples

Contact Support

Need personalized help? Our support team is here for you:

Email: support@tonta.io
Response Time: Within 24 hours
Priority Support: Available for Business and Agency plans

Common Questions

How do I get started?

Sign up for an account, get your API key, and start uploading images using our simple REST API.

What file formats are supported?

We support JPEG, PNG, WebP, GIF, and SVG files. Maximum file size is 100MB.

How is billing calculated?

Billing is based on your plan tier, with additional charges for storage and bandwidth overages.

Is there an SLA?

Yes, we provide 99.9% uptime SLA for all paid plans with automatic credits for downtime.

System Status

Check our system status page for real-time information about service availability and any ongoing issues.

Community

Connect with other developers and get community support through our developer forum and GitHub discussions.