Start with the docs
Most questions are answered in the live upload API documentation:
API reference
Auth, upload & delete endpoints, metadata.
Open docs →
Developer guides
Direct uploads, XMP, video workflow.
Open guides →
Contacting Tonta
Need help that isn't covered above? Reach out and we'll take a look.
- Emailhello@tonta.io
- HoursMonday–Friday, 9am–6pm CST
- Response targetwithin 1 business day
Business and Agency plans include priority routing — just mention your account email when you write in.
Before you email
- Include the uploader ID you're using — but never share your API key in public channels.
- Paste any error messages from your browser or server console.
- Tell us which origin is calling the API — most
403s are a missing domain allow-list.
